A picture is worth more than 1,000 words

Over the past forty years, I have participated in, conducted, or sponsored hundreds of team-building exercises. Most were successful and accomplished their purpose. Some were flops. But one has been requested over and over again. It consistently boosted morale and productivity. The activity? Group painting lessons. As the Administrative Services Manager for a large department in local government, I regularly […]

Communication Isn’t What You Say. It’s What Happens Next.

In October 2020, I had the privilege of hearing Tim Wise speak at the City of Tallahassee’s annual race relations summit. Wise is a prolific author and one of the most incisive thinkers on race, language, and institutional behavior in the country. He said something early in his talk that I have not stopped thinking about since: “The words you […]

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