The Four P’s of Engagement — A Simpler Way to Understand Why People Show Up (or Don’t)
A few years ago, I was working with a mid-level manager who was, by every external measure, succeeding. Promotions on schedule. Strong performance reviews. A team that consistently hit its numbers. But in a conversation that started as a routine check-in, she said something that stopped me cold: “I don’t know why I keep coming back.” She wasn’t burned out […]