Workplace Essentials: Business Etiquette

This course examines the basics, most importantly being considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and “the handshake,” conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:

• You met someone important and had no idea what to say or do?
• Did you spill soup all over yourself at an important business event?
• Did you show up at an important meeting under or overdressed?

Let’s face it: We’ve all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help you look and sound your best no matter what the situation.